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No Man’s Sky creator Sean Murray seems to have disappeared off the face of the Earth since the release of the critically panned game.
It has now been over a month and a half since the Hello Games team and Murray have communicated with their customers.
“We’re totally focused on customer support right now. Then we’ll move onto improving and adding features to the game,” said Murray on Twitter. That was nearly 40 days ago. Since then, the company has gone silent and gamers are getting angry.
.@NoMansSky Im not even mad about the lies. but why the radio silence? own up to your mistakes and build what you promised.
— Revenant90 (@Revenant1990) September 26, 2016
Hello Games has only offered vague promises of fixing the issues with the game. Some have been patched, but many questions are still up in the air.
Gamers and the media have accused Sean Murray of lying about the nature of No Man’s Sky, as well as many of the game’s supposed features. Many are still demanding refunds.
Sony worldwide boss Shuhei Yoshida, who published the game on the PlayStation, recently responded to the controversy.
“I understand some of the criticisms especially Sean Murray is getting, because he sounded like he was promising more features in the game from day one,” Yoshida told Eurogamer.
“It wasn’t a great PR strategy, because he didn’t have a PR person helping him, and in the end he is an indie developer.”
Yoshida went on to say that he’s happy with No Man’s Sky and its sales figures. As to whether the controversy damaged the PlayStation Brand, he doesn’t think so. “If anything, I am proud that people can play No Man’s Sky on PS4 as well as PC.”